RETURN POLICY
Any and all custom creations are NON-Refundable. All other unworn, unused items you would like to return for a full refund must be returned within 30 days of receipt of product in original packaging. Please reach out to us HERE to request the refund.
If you receive any items damaged, please reach out to us to remedy the situation.
shipping information
All other unworn, unused items you would like to return for a full refund must be sent back to the Kendra Scott distribution center within 30 days of receipt of product in original packaging with tags on.All orders are processed within 2 to 3 business days of purchase. Once your item is purchased, you will receive and immediate confirmation of purchase receipt, and then once it is shipped you will also receive a shipment tracking email.
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